Effective Date: June 14, 2026

1. Introduction

Welcome to KathaFrames – Every Frame Tells a Story, a creative production studio operated by ATHRV Co.

KathaFrames specializes in video production, documentary films, brand films, corporate films, television commercials (TVCs), commercial videos, drone shoots, 360° camera production, event coverage, live telecasts, video editing services, branding and social media services, creative content, reels production, UGC videos, podcast studio rental, explainer videos (2D, 2.5D, 3D and AI-based), photography, digital marketing, and related creative services.

We also offer training programs, internships, certification-based learning, and industry-oriented educational services in video production, video editing, and related creative fields.

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you visit our website, communicate with us, enroll in our programs, or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws of India.

2. Business Information

Business Name: KathaFrames
Trade Name: ATHRV Co.
Legal Name: Nallabotula Yamini
Business Constitution: Proprietorship
GSTIN: 37AWIPN8035C1ZH
PAN: AWIPN8035C
Date of GST Registration: 27/11/2025
Type of Registration: Regular
Website: https://www.kathaframes.com
Email: info@kathaframes.com
Phone: +91 77995 51572
Registered Office Address: ATHRV Co. 22-1-44/B1, 2nd Madhinimilu, Sri Ram Nagar, Akkarampalli, Tirupati, Andhra Pradesh – 517501 India
Bengaluru Office Address: KathaFrames 5th Floor, BTM 1st Stage, C Ma, Outer Ring Road, 9th B Main Road, Above ESI Sub Regional Office, KEB Colony, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka – 560029 India

3. Information We Collect

We collect information to provide and improve our services.

A. Personal Information

• Full Name
• Mobile Number
• Email Address
• Company Name
• Billing Address
• Project Requirements
• Social Media Profiles (when voluntarily shared)
• Educational Details (for training and internship programs)
• Resume/CV and Portfolio Information
• Communication Records

B. Financial & Transaction Information

• Payment Reference Numbers
• Invoice Details
• GST Information
• Transaction History
• Billing Information
• Course Enrollment Payments
• Service Subscription Payments

Important: We do not store complete debit card, credit card, net banking, or UPI credentials on our servers. Payments are processed securely through authorized third-party payment gateways and banking partners.

Non-Refund Policy

All payments made to KathaFrames and ATHRV Co. for services, projects, training programs, internships, certifications, workshops, consultations, studio rentals, subscriptions, bookings, retainers, advance payments, deposits, or any other offerings are strictly non-refundable and non-transferable.

Once a payment has been successfully processed, no refund, cancellation refund, partial refund, adjustment, exchange, or credit shall be provided under any circumstances, including but not limited to:

• Change of mind by the customer
• Project cancellation by the customer
• Delay caused by the customer
• Non-utilization of services
• Failure to attend training sessions, workshops, internships, or programs
• Dissatisfaction arising from subjective preferences
• Business, personal, financial, or scheduling reasons
• Early termination by the customer
• Failure to provide required project materials or approvals

Customers are advised to carefully review all service details, quotations, proposals, invoices, agreements, and program information before making any payment.

C. Technical Information

When you use our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Geographic Location Information
• Website Usage Statistics
• Cookies and Analytics Data
• Referral Sources
• Session Information

4. How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Managing inquiries and quotations
• Project planning and execution
• Video production and creative services
• Podcast studio bookings
• Customer support
• Internship and training program administration

Communication

• Project updates
• Invoice notifications
• Service-related communication
• Customer support responses
• Training and internship updates

Marketing

• Promotional emails
• Service announcements
• New product launches
• Portfolio updates
• Educational program announcements
• Industry insights and newsletters

You may unsubscribe from marketing communications at any time.

Website Improvement

• Analyzing visitor behavior
• Improving user experience
• Enhancing website performance
• Developing new services and features

Legal & Security

• Fraud prevention
• Legal compliance
• Contract enforcement
• Protection of company assets and rights
• Investigation of unauthorized activities

5. Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared with payment providers, hosting providers, analytics services, consultants, and legal authorities where required.

A. Service Providers

• Payment Gateway Providers
• Banking Partners
• Hosting Providers
• Cloud Storage Services
• Email Service Providers
• Analytics Providers
• Logistics Partners (where applicable)
• Professional Consultants and Advisors

B. Legal Authorities

We may disclose information if required by:

• Court Orders
• Government Authorities
• Law Enforcement Agencies
• Regulatory Bodies
• Tax Authorities

C. Business Transfers

In case of merger, acquisition, restructuring, sale of assets, or transfer of business operations, customer information may be transferred to the successor entity, subject to applicable legal requirements.

6. Data Security

We implement reasonable technical and organizational security measures including:

• SSL Encryption
• Secure Hosting Infrastructure
• Password-Protected Systems
• Restricted Employee Access
• Regular Security Monitoring
• Data Backup Procedures
• Access Control Mechanisms

While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be 100% secure. Users are encouraged to take appropriate precautions while sharing information online.

7. Cookies Policy

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Measure marketing effectiveness
• Improve website performance

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Maintain business records
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements
• Support training and certification records

When information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.

9. Your Rights

Subject to applicable laws, you have the right to:

A. Access

Request a copy of your personal information.

B. Correction

Request correction of inaccurate or incomplete information.

C. Deletion

Request deletion of personal information where legally permissible.

D. Withdraw Consent

Withdraw consent for data processing where consent is the legal basis.

E. Grievance Redressal

Raise concerns regarding the handling of your personal information.

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to external websites, social media platforms, payment gateways, educational platforms, or third-party services.

We are not responsible for the privacy practices, policies, or content of such third-party websites and services. Users are advised to review the privacy policies of those platforms independently.

11. Children's Privacy

Our services are generally not directed toward individuals under 18 years of age without parental or guardian consent.

We do not knowingly collect personal information from minors in violation of applicable laws. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Any changes will be posted on this page along with the updated Effective Date. Continued use of our website or services after such changes constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For any questions, concerns, requests, or grievances regarding this Privacy Policy or your personal information, please contact:

KathaFrames – Every Frame Tells a Story
Operated By: ATHRV Co.
Legal Name: Nallabotula Yamini
Business Constitution: Proprietorship
GSTIN: 37AWIPN8035C1ZH
PAN: AWIPN8035C
Date of GST Registration: 27/11/2025
Type of Registration: Regular
Website: https://www.kathaframes.com
Email: info@kathaframes.com
Phone: +91 77995 51572
Registered Office Address: ATHRV Co. 22-1-44/B1, 2nd Madhinimilu, Sri Ram Nagar, Akkarampalli, Tirupati, Andhra Pradesh – 517501 India
Bengaluru Office Address: KathaFrames 5th Floor, BTM 1st Stage, C Ma, Outer Ring Road, 9th B Main Road, Above ESI Sub Regional Office, KEB Colony, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka – 560029 India
Business Hours: Monday – Saturday 10:00 AM – 7:00 PM IST

Banking Information (For Official Transactions Only)

Firm Name: ATHRV Co.
Bank Name: ICICI Bank
Account Number: 630905040952
IFSC Code: ICIC0006309
Branch: Korlagunta Branch, Tirupati
Account Type: Current Account

This banking information is provided solely for authorized business transactions and should not be used for any unauthorized purpose.

Refund & Cancellation Disclaimer

KathaFrames and ATHRV Co. maintain a strict NO REFUND, NO RETURN, NO EXCHANGE, and NO CANCELLATION REFUND policy.

All payments, advances, booking amounts, retainers, deposits, course fees, internship fees, certification fees, subscription charges, consultation fees, studio rental charges, production charges, editing charges, marketing fees, and any other payments made to the company are final and non-refundable.

By making any payment to KathaFrames or ATHRV Co., you acknowledge, understand, and expressly agree to this non-refundable policy in full.